Privacy Policy
At SteinBooks.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase books, or otherwise engage with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our bookstore services, including:
1.1 Personal Information
When you make a purchase or sign up for an account, we may collect personal details such as:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely via third-party payment providers)
1.2 Non-Personal Information
We also collect non-personally identifiable data such as:
- Browser type and device information
- IP address and geolocation data
- Pages viewed, search queries, and browsing activity on SteinBooks.com
- Cookies and tracking technologies (see Section 5 for details)
2. How We Use Your Information
We use your information to:
- Process and fulfill book orders
- Provide customer service and support
- Improve our website experience
- Send order confirmations, shipping notifications, and promotional emails (you can opt-out anytime)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party partners, such as payment processors (e.g., PayPal, Stripe) and shipping carriers (e.g., USPS, FedEx), to fulfill orders.
- Legal Compliance: We may disclose information if required by law, such as in response to court orders or regulatory requests.
- Business Transfers: If SteinBooks.com undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the CCPA:
4.1 Right to Know
You can request details about the personal information we collect, use, and share.
4.2 Right to Delete
You may request that we delete your personal data, subject to certain legal exceptions (e.g., order history for tax compliance).
4.3 Right to Opt-Out
We do not sell your personal data, but you have the right to opt-out of any future sale if this policy changes.
4.4 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, contact us at [email protected] or call 986-221-0935. We will verify your request to protect your data.
5. Cookies and Tracking Technologies
SteinBooks.com uses cookies and similar technologies to enhance user experience, including:
- Essential Cookies: Required for website functionality (e.g., shopping cart, checkout process)
- Analytics Cookies: Used to understand website traffic and improve our offerings
- Marketing Cookies: Used to deliver relevant book recommendations and promotions
You can manage cookie settings through your browser.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions, such as using strong passwords and keeping account details private.
7. Retention of Information
We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your information.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., publishers, author websites). We are not responsible for their privacy practices. We encourage you to read their policies before providing any personal information.
9. Children’s Privacy
SteinBooks.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that a child has provided personal information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Information
For any privacy-related questions or requests, contact us at:
- SteinBooks.com
- Email: [email protected]
Thank you for choosing SteinBooks.com. We appreciate your trust in us!