Shipping Policy
Below is our detailed shipping policy:
1. Free Shipping on All Orders
We provide free USPS Ground shipping for all orders shipped within the United States—no minimum purchase required.
2. Processing Time
Orders placed Monday through Friday (excluding holidays) are processed within 1–2 business days after payment confirmation. Orders placed after 4:00 PM CST are processed the following business day.
3. Domestic Shipping (USA)
- Carrier: USPS Ground is the standard shipping method.
- Expedited Options: Available during checkout for an additional fee.
- Estimated Delivery: Most orders arrive within 1–3 business days, depending on your location and selected shipping speed. We ship from multiple warehouses across the USA to ensure timely delivery.
4. Tracking Information
You’ll receive a shipping confirmation email with a USPS tracking number as soon as your order leaves our warehouse. Track your package directly at usps.com.
5. International Shipping
We currently do not offer shipping outside of the United States.
6. Shipping Delays
Unexpected delays may occur due to weather, holidays, or carrier disruptions. If your order hasn’t arrived within the estimated timeframe, contact our support team for assistance.
7. Warehouse Location
All orders will be shipped from our office: 5945 Turnstone Pl, Castle Rock, CO 80104, United States
8. Contact Information
If you have any shipping-related questions, contact us at:
Jarvis Books, LLC
DBA: SteinBooks.com
Email: support@steinbooks.com
Phone: +1 (986) 221-0935
Customer Service Hours: 9:00 AM – 5:00 PM MST, Monday to Friday
Thank you for shopping with us at SteinBooks.com!